This is my jam. I had a job where people called each other family and it turned out to be the most toxic place. So much drama, and people thinking they had people who were “loyal” to each other and of course no one was. I used to talk to 10+ people from there and think they were my friends and I literally only talk to one regularly now that I’m not there every day. My bossed used that phrase “we’re a family here” etc. as a sort of unwritten contract for us to work crazy hard for her all the time for less than we deserve. Here is the New York Times article about it.